Grade Appeal Policy

Students will receive frequent, meaningful, comprehensive and timely assessment feedback. The College provides students who are currently enrolled the opportunity to appeal course grades:

• Only grades received on the midterm and final assessments and major final course assignments may be appealed.
• Grades received for quizzes or short assignments may not be appealed and may be at the discretion of the respective instructor.

Procedure for Grade Appeal

In the event of a course grade disagreement, the student should attempt to resolve the circumstance as follows: 

1. If a student is dissatisfied with the grade received for a midterm, final exam, or final course assignment and can provide evidence that a revised grade is warranted, they should bring this to their Instructor’s attention. The Instructor will review the circumstances, and, if warranted, assign a revised grade.
2. If the student is not satisfied with the outcome of their appeal to the Instructor, they should submit a written appeal to the Campus Director/Senior Educational Administrator (SEA) within 5 days.
3. The Campus Director/Senior Educational Administrator (SEA) will obtain a copy of the mid-term, final exam or final course assignment along with assignment criteria from the Instructor and will have the assessment re-graded by another Instructor.
4. If the assessment achieves a higher grade on re-mark, the higher grade will be assigned to the student. 
5. Grading reassessment will be approved by the Campus Director/Senior Educational Administrator (SEA) ending the appeal process. 
6. All documentation will be placed in the student’s file.

The College will provide in writing to the student the outcome of the appeal within 5 business days of the submission of the appeal. The decision will be final and without appeal.

Important Contacts:

1. President – Edward Jonathan [email protected]
2. Campus Director – Dr Unnati Hunjan [email protected] 
3. Senior Educational Administrator (SEA) – Simrat Minhas [email protected]