The Medical & Dental Office Administrator Diploma Program is designed to prepare students for an exciting and rewarding career in the front-line roles within the ever-growing health services industry. This unique program provides coursework in health care terminology, medical and dental office administration, medical billing, insurance and bookkeeping procedures, and introductory medical transcription.
This strong foundation of medical office procedures, coupled with courses in effective communication strategies and the latest computer applications, ensures that graduates are in demand in a wide variety of health care settings.
Students also gain expertise in Anatomy, Physiology, and Medical Terminology while mastering Professionalism and Ethics. Through Laboratory Mathematics and Measurements, Phlebotomy, Hematology, and Microbiology Basics, graduates are fully equipped to manage clinical laboratory support and administrative tasks within modern healthcare facilities.
Graduates of Edison College are qualified to work in hospitals and dental and medical clinics. Additionally, this Dental Office Administrator Diploma is entirely online, so you can do it without attending classes in Victoria, British Columbia. This dual diploma in medical and dental office administration has the advantage of allowing the graduate to apply for jobs in both dental and medical offices, increasing their employment options.
Upon successful completion of this Medical Office Administrator Diploma, you will be able to:
• Initiate and maintain confidential medical files and records, and process medical billing procedures, etc.
• Schedule/confirm medical appointments.
• Gain knowledge of ordering supplies and maintaining inventory.
• Greet patients upon arrival at medical/dental offices and interview them in order to complete forms, documents, and medical history (all these skills are helpful in the Dental Office Administrator Program).
• Gain knowledge of effective communication and interpersonal skills, telephone etiquette, etc.
• Transcribe recorded documents in accordance with established formats; transcribe correspondence, reports, presentations, and other documents from notes.
• File documents and charts according to established filing systems, locate and retrieve documents from the filing system, etc.
• Have a good understanding of medical terminology (this program also covers courses from the Medical Office Administrator Program).
Graduates of the medical & dental office administrator diploma are uniquely positioned to apply for roles across two distinct sectors of the healthcare industry—significantly expanding their employment options compared to single-specialty programs. Career opportunities include:
Medical & Dental Office Administrators can earn within a salary range of $39,354 to $66,560, according to the Canadian Job Bank. The salary mainly depends on your work experience and the province you work in.
The hourly wage range of Medical & Dental Office Administrators is between $18.92 and $32.00 per hour. Alberta, British Columbia, and Yukon Territory tend to offer high median salaries compared to other provinces and territories.
Canada’s healthcare sector is one of the most stable and consistently growing industries in the country — and behind every doctor’s office, dental clinic, and specialist practice is a skilled administrator keeping it running.
Demand for trained medical and dental office administrators remains strong from coast to coast, driven by an aging population, expanding primary care networks, and sustained government investment in community-based health services across every province.
Edison College’s fully online delivery means eligible students across Canada — from British Columbia and Manitoba to New Brunswick and Nova Scotia — can complete this diploma and enter the healthcare administration workforce in their home province without relocating or leaving their community.
According to WorkBC, medical administrative assistants (NOC 13112) in British Columbia can expect approximately 2,610 job openings between 2025 and 2035, reflecting consistent provincial demand across doctors’ offices, dental clinics, hospitals, and specialty practices.
"Graduating from this program as a Mental Health and Addiction Community Support Worker has been a truly impactful experience. The education I received provided me with both the knowledge and practical skills needed to support individuals facing mental health and substance use challenges in a meaningful and compassionate way.
The instructors were supportive, knowledgeable, and brought real-world experience into the classroom, which made the learning feel relevant and applicable. I especially valued the focus on trauma-informed care, cultural awareness, and building genuine connections with clients.
This program helped me grow not only professionally but personally. I left feeling confident, prepared, and motivated to make a difference in my community. I’m grateful for the foundation it gave me and would recommend it to anyone looking to pursue a career in mental health and addiction support
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"I had a great experience completing my Therapeutic Recreation Activity Assistant program at Edison College. The course was practical, easy to follow, and really helped me feel prepared to work in the field. I would definitely recommend it to others."
"My experience at Edison College Canada has been very rewarding. The Community Support Worker program, especially the Mental Health and Addiction specialization, has helped me build confidence and real-world skills to support vulnerable individuals in my community. I feel more prepared for my future career."
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